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Quick Tips
- Call 011-61224444 (24/7) for booking, cancellation, and rescheduling support
- Email [email protected] for written queries
- Use WhatsApp support via m.ixigo.com/whatsapp-support
- Use the Help Center in the ixigo app for fastest resolution
- Escalate unresolved issues to [email protected] (Grievance Officer)
How to Reach ixigo Customer Care
- 1Call the helpline — Dial 011-61224444. Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to ixigo.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common ixigo Issues
Users commonly contact ixigo customer care for these issues:
Ticket booking failing
PNR status not loading
Payment deducted, no ticket
Can't cancel ticket
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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