Frequently Asked Questions

DownRightNow is a real-time service status monitoring platform for India. We check the status of popular services like WhatsApp, Facebook, Instagram, government portals, exam websites, banking apps, and more. Our platform helps you quickly determine if a service is down for everyone or just experiencing issues on your end.

We continuously monitor services by checking their websites and APIs at regular intervals. Our system probes each service every few minutes and records response times, availability, and any errors. When a service fails to respond or returns errors, we mark it as down or degraded. Status updates happen automatically and in real-time.

Status is checked every 30-60 seconds for most services. Critical services like government portals and exam websites are checked more frequently, especially during peak times like result declarations. You can see the "Last Checked" timestamp on each service status page.

There are several reasons this might happen: 1) The service might be working intermittently, 2) There could be regional issues affecting only certain areas, 3) Your internet connection might be routing differently, 4) The service might have just recovered. If you can access a service but it shows as down, try refreshing the status page after a minute.

You can report issues directly on any service status page. Look for the "Report Problem" button. Your report helps us verify issues and provides valuable data. We also monitor user reports to identify widespread outages.

No, we do not collect or store personal information. We only track service status data and anonymous usage statistics. We use hashed IP addresses for rate limiting but do not store identifiable information. See our Privacy Policy for complete details.

We strive for high accuracy by checking services from multiple locations and using various methods. However, services can have intermittent issues, regional problems, or recover quickly. Status is updated every 30-60 seconds, so there may be brief delays. We recommend checking multiple times if a service shows as down.

Government portals and exam result websites often experience high traffic during peak times, especially during result declarations, registration deadlines, or admit card releases. These sites can handle millions of simultaneous users, leading to server overload. We monitor these sites more frequently during such periods.

Currently, we do not offer push notifications. However, you can bookmark service status pages and check them regularly. We are working on adding notification features in the future.

You can contact us through our Contact page at /contact. We respond to inquiries within 24-48 hours. For urgent issues or to report incorrect status information, please use the contact form.

Yes, DownRightNow is completely free to use. We are supported by advertisements. You can check service status, browse categories, and use all features without any cost or registration.

We monitor 200+ services including social media (WhatsApp, Instagram, Facebook), government portals (UIDAI, Income Tax, GST), exam portals (JEE, NEET, UPSC, SSC), banking apps, payment apps (Paytm, PhonePe, GPay), streaming services, and more. See our homepage and category pages for the complete list.

"Degraded" means the service is partially working but experiencing issues. This could include slow response times, intermittent errors, or reduced functionality. The service is accessible but not performing optimally.

You can search for any service using the search box on our homepage, or browse by category. Each service has its own status page showing current status, last checked time, response time, and user reports. You can also directly visit /status/[service-name] for any service.

We primarily monitor websites and web APIs. Many mobile apps use the same backend services as their websites, so if a website is down, the mobile app is likely affected too. However, some apps may have separate infrastructure, so there could be differences.

Yes! We offer embeddable status widgets. Visit our Embed page at /embed to get code snippets and instructions for embedding service status widgets on your website.