Refund Policy

Overview

At DownRightNow.in, we strive to ensure a fair and transparent experience for all users. This Refund Policy outlines the circumstances under which refunds may be issued for our paid services.

Complaint Email Service

Our complaint email service is a one-time, on-demand service. Once a complaint email has been successfully delivered to the intended recipient, the service is considered fulfilled and is not eligible for a refund.

However, if your payment was processed but the complaint email could not be delivered due to a technical failure on our end, you are entitled to a full refund. In such cases, you will be notified of the delivery failure at the time of the transaction.

Donations

All donations made to DownRightNow.in are voluntary contributions to support the continued operation and development of our platform. Donations are non-refundable.

How to Request a Refund

If you believe you are eligible for a refund, please contact our support team at [email protected] with the following details:

• Your name and email address used during the transaction
• Transaction or payment ID (displayed at the time of payment)
• Date of the transaction
• A brief description of the issue

Our team will review your request and, upon verification, eligible refunds will be processed within 5–7 working days. You will receive a confirmation email once the refund has been initiated.

Duplicate or Erroneous Charges

If you were charged more than once for the same service or notice an erroneous charge, please reach out to us immediately at [email protected]. We will investigate and issue a refund for any confirmed duplicate or incorrect charges.

Contact Us

For any questions regarding this Refund Policy, please contact us at [email protected].