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Quick Tips
- Call +91-11-69329333 or +91-11-69329999 (24/7) for customer support
- WhatsApp support at +91-96670-34444 for booking queries and check-in
- Chat with AI.g (AI assistant) on the Air India website or app
- USA/Canada toll-free: +1-888-634-1407
- Escalate to [email protected] for unresolved grievances
How to Reach Air India Customer Care
- 1Call the helpline — Dial 011-69329333. Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to airindia.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Air India Issues
Users commonly contact Air India customer care for these issues:
Flight booking failing
Can't check in online
PNR status not loading
Refund not processing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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