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Quick Tips
- Use in-app chat for 24/7 train booking and enquiry support
- Call 7428518704 for booking-related assistance
- Email [email protected] for general queries
- Email [email protected] for booking-specific issues
- Escalate to nodal officer at [email protected] if unresolved
How to Reach Trainman Customer Care
- 1Call the helpline — Dial 7428518704. Available 24/7 (app chat).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to trainman.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Trainman Issues
Users commonly contact Trainman customer care for these issues:
Booking not going through
Payment failing
Can't cancel or modify
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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