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Quick Tips
- Call 1800-110-139 (toll-free) for tour package booking and cancellation queries
- Email [email protected] for booking/cancellation queries
- Alternate support numbers: 080-44647998 / 080-35734998
- Check package-specific contact numbers under "View Details" on each tour listing
- For technical support with the portal, email [email protected]
How to Reach IRCTC Tourism Customer Care
- 1Call the helpline — Dial 1800-110-139 (toll-free, no charges apply). Available 24/7 (toll-free).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to irctctourism.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common IRCTC Tourism Issues
Users commonly contact IRCTC Tourism customer care for these issues:
Booking not going through
Payment failing
Can't cancel or modify
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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