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Quick Tips
- Compare prices across platforms
- ixigo trains for PNR and live status
- Use in-app Help for support
- ixigo money for rewards
- Manage trips in My Trips section
How to Reach ixigo Customer Care
- 1Call the helpline — Dial 0124-4848484. Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.ixigo.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common ixigo Issues
Users commonly contact ixigo customer care for these issues:
Booking not going through
Payment failing
Can't cancel or modify
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 7 January 2025
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