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Quick Tips
- Call 1800-102-2333 or 1800-419-6444 (toll-free, 24/7) for reservations
- Email [email protected] for booking queries
- For callers outside India: +91-124-4816900 / +91-124-6718000
- Club ITC loyalty program: 1800-103-2482
- ITC Hotels umbrella includes Fortune Hotels, WelcomHeritage, and Ginger
How to Reach ITC Hotels Customer Care
- 1Call the helpline — Dial 1800-419-6444 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to itchotels.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common ITC Hotels Issues
Users commonly contact ITC Hotels customer care for these issues:
Booking not going through
Can't cancel or modify
Payment failing
Search not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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