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WhatsApp Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

24/7 (online support only)

Support Email

[email protected]

Official Website

https://faq.whatsapp.com
Send a complaint directly to WhatsApp support.
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Quick Tips

  • Access support via Settings > Help > Contact Us in app
  • Check faq.whatsapp.com for common solutions
  • Verify your phone number if messages are not delivering
  • Check internet connection - WhatsApp needs stable data/WiFi
  • Update app to latest version for bug fixes
  • Try WhatsApp Web if mobile app is down
  • Reinstall app if issues persist (backup chats first)

How to Reach WhatsApp Customer Care

  1. 1
    Call the helpline — Dial In-App Support. Available 24/7 (online support only).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to faq.whatsapp.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common WhatsApp Issues

Users commonly contact WhatsApp customer care for these issues:

Messages not sending
Can't log in
Calls not connecting
Media not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 19 January 2026

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