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Facebook Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

24/7 (online support only)

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Quick Tips

  • Visit facebook.com/help for all support topics
  • Use "Report a Problem" in app menu for bugs
  • Check facebook.com/help/contact for contact forms
  • For hacked accounts, visit facebook.com/hacked
  • Clear browser cache if web version has issues
  • Check @Meta on Twitter for platform updates
  • Messenger issues? Try messenger.com directly

How to Reach Facebook Customer Care

  1. 1
    Call the helpline — Dial Help Center. Available 24/7 (online support only).
  2. 2
    Visit the official website — Go to www.facebook.com/help for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Facebook Issues

Users commonly contact Facebook customer care for these issues:

Can't log in
Feed not loading
App keeps crashing
Posts not uploading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 19 January 2026

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