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Quick Tips
- Message @SpamBot for spam/scam issues
- Email [email protected] for account problems
- Check telegram.org/faq for common questions
- Use @BotFather for bot-related queries
- Try Telegram Web or Desktop if mobile app fails
- Report bugs via Settings > Ask a Question
- Check @telegram channel for official updates
How to Reach Telegram Customer Care
- 1Call the helpline — Dial @SpamBot / @NoToScam. Available 24/7 (bot support).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to telegram.org/support for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Telegram Issues
Users commonly contact Telegram customer care for these issues:
Messages not sending
Can't log in
Calls not connecting
Media not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 19 January 2026
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