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Quick Tips
- Call 080-6817 2518 for order-related queries — have your AWB number ready
- Use WhatsApp support at 89049 38342 for quick assistance
- For marketplace orders on Flipkart or Myntra, contact the seller through their Help Center for faster resolution
- Track shipments at shadowfax.in/track using your AWB or Order ID
How to Reach Shadowfax Customer Care
- 1Call the helpline — Dial 080-6817 2518.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.shadowfax.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Shadowfax Issues
Users commonly contact Shadowfax customer care for these issues:
Tracking not updating
Can't schedule pickup
Shipment status stuck
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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