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Shadowfax Helpline & Customer Care

Contact Information

Verified

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Support Email

[email protected]

Official Website

https://www.shadowfax.in
Send a complaint directly to Shadowfax support.
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Quick Tips

  • Call 080-6817 2518 for order-related queries — have your AWB number ready
  • Use WhatsApp support at 89049 38342 for quick assistance
  • For marketplace orders on Flipkart or Myntra, contact the seller through their Help Center for faster resolution
  • Track shipments at shadowfax.in/track using your AWB or Order ID

How to Reach Shadowfax Customer Care

  1. 1
    Call the helpline — Dial 080-6817 2518.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.shadowfax.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Shadowfax Issues

Users commonly contact Shadowfax customer care for these issues:

Tracking not updating
Can't schedule pickup
Shipment status stuck
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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