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Quick Tips
- Multi-courier aggregator platform
- Track shipments on Shiprocket dashboard
- Compare courier rates before shipping
- COD remittance within 48 hours
- NDR management for failed deliveries
How to Reach Shiprocket Customer Care
- 1Call the helpline — Dial 0124-4166888. Available 9:00 AM - 9:00 PM (Mon-Sat).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.shiprocket.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Shiprocket Issues
Users commonly contact Shiprocket customer care for these issues:
Tracking not updating
Can't schedule pickup
Shipment status stuck
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 7 January 2025
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