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Safexpress Helpline & Customer Care

Contact Information

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Quick Tips

  • Call toll-free 1800 113 113 for tracking, pickup requests, and complaints
  • Use WhatsApp support at 97170 33113 for quick assistance
  • Keep your waybill or invoice number ready before calling for faster resolution
  • Email [email protected] for detailed issues — responses within 24 hours

How to Reach Safexpress Customer Care

  1. 1
    Call the helpline — Dial 1800 113 113 (toll-free, no charges apply).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.safexpress.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Safexpress Issues

Users commonly contact Safexpress customer care for these issues:

Tracking not updating
Can't schedule pickup
Shipment status stuck
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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