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Quick Tips
- Call toll-free 1800-121-8966 (Mon-Sun, 9 AM to 8 PM) for shipping and pickup queries
- Use WhatsApp support at +91 7428584513 for quick assistance
- Rivigo now operates under Mahindra Logistics — use their portals for latest tracking
- Email [email protected] for detailed issue resolution
How to Reach Rivigo Customer Care
- 1Call the helpline — Dial 1800 121 8966 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.rivigo.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Rivigo Issues
Users commonly contact Rivigo customer care for these issues:
Tracking not updating
Can't schedule pickup
Shipment status stuck
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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