Rivigo logo

Rivigo Helpline & Customer Care

Contact Information

Verified

Tap to call

Tap to call (Free)

Support Email

[email protected]

Official Website

https://www.rivigo.com
Send a complaint directly to Rivigo support.
Want your brand on this page?Advertise with us

Quick Tips

  • Call toll-free 1800-121-8966 (Mon-Sun, 9 AM to 8 PM) for shipping and pickup queries
  • Use WhatsApp support at +91 7428584513 for quick assistance
  • Rivigo now operates under Mahindra Logistics — use their portals for latest tracking
  • Email [email protected] for detailed issue resolution

How to Reach Rivigo Customer Care

  1. 1
    Call the helpline — Dial 1800 121 8966 (toll-free, no charges apply).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.rivigo.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Rivigo Issues

Users commonly contact Rivigo customer care for these issues:

Tracking not updating
Can't schedule pickup
Shipment status stuck
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Is Rivigo down right now?

Check live status, report issues & see if others are affected

Check Status