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Quick Tips
- Call CRA toll-free 1800-210-0080 for NPS account queries (authenticate with T-PIN)
- PFRDA NPS Information Desk: 1800-110-708
- NPS Trust WhatsApp: +91-8588852130 for query resolution
- Lodge grievances on PFRDA Pension Sahayak portal at pensionsahayak.pfrda.org.in
- For escalation email [email protected] or [email protected]
How to Reach NPS Portal Customer Care
- 1Call the helpline — Dial 1800-210-0080 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to npscra.proteantech.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common NPS Portal Issues
Users commonly contact NPS Portal customer care for these issues:
App not working
Order didn't go through
Can't withdraw money
Portfolio not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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