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Quick Tips
- Call toll-free 1800-180-1111 or 1800-11-0001 for PMMY/MUDRA loan queries
- Email [email protected] for general assistance (Mon-Sat 10AM-6PM)
- Apply through banks, NBFCs, or MFIs — not through the MUDRA portal directly
- Three loan categories: Shishu (up to 50K), Kishore (50K-5L), Tarun (5L-10L)
- State-wise toll-free numbers available at mudra.org.in for local assistance
How to Reach MUDRA Loan Customer Care
- 1Call the helpline — Dial 1800-180-1111 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to mudra.org.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common MUDRA Loan Issues
Users commonly contact MUDRA Loan customer care for these issues:
App not working
Order didn't go through
Can't withdraw money
Portfolio not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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