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Quick Tips
- Call toll-free 1800-266-2339 (Mon-Fri 7:30AM-11:59PM) for commodity exchange queries
- Kisan helpline: 1800-103-4861 for farmer-specific commodity queries
- Email ig@ncdex.com for investor grievances; askus@ncdex.com for general queries
- Mumbai office: 022-6640-6789; Delhi office: 011-2331-0160
- Lodge complaints online through SEBI SCORES or Smart ODR portal
How to Reach NCDEX Customer Care
- 1Call the helpline — Dial 1800-266-2339 (toll-free, no charges apply). Available Mon-Fri 7:30AM-11:59PM.
- 2Email support — Write to askus@ncdex.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to ncdex.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common NCDEX Issues
Users commonly contact NCDEX customer care for these issues:
Website not loading
Market data delayed or missing
Statement or report not available
Can't log in
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Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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