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Quick Tips
- Call toll-free 1800-2700-557 for 24/7 Nagpur Metro helpline
- Customer support: 7410004333
- WhatsApp 86248-88568 for ticket booking
- Email [email protected] for customer queries
How to Reach Nagpur Metro Rail (Maha Metro) Customer Care
- 1Call the helpline — Dial 1800-2700-557 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to mahametro.org for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Nagpur Metro Rail (Maha Metro) Issues
Users commonly contact Nagpur Metro Rail (Maha Metro) customer care for these issues:
Booking not going through
Payment deducted, no ticket
Can't cancel booking
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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