Nagpur Metro Rail (Maha Metro) logo

Nagpur Metro Rail (Maha Metro) Helpline & Customer Care

Contact Information

Verified

Tap to call

Tap to call (Free)

Support Hours

24/7

Support Email

[email protected]

Official Website

https://mahametro.org
Send a complaint directly to Nagpur Metro Rail (Maha Metro) support.
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Quick Tips

  • Call toll-free 1800-2700-557 for 24/7 Nagpur Metro helpline
  • Customer support: 7410004333
  • WhatsApp 86248-88568 for ticket booking
  • Email [email protected] for customer queries

How to Reach Nagpur Metro Rail (Maha Metro) Customer Care

  1. 1
    Call the helpline — Dial 1800-2700-557 (toll-free, no charges apply). Available 24/7.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to mahametro.org for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Nagpur Metro Rail (Maha Metro) Issues

Users commonly contact Nagpur Metro Rail (Maha Metro) customer care for these issues:

Booking not going through
Payment deducted, no ticket
Can't cancel booking
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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