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Quick Tips
- Call +91 40 2333 2555 for customer care (6AM-10PM daily)
- Email [email protected] for feedback and complaints
- WhatsApp 83411-46468 for digital ticketing assistance
- Visit Customer Care Centre at any metro station concourse level
How to Reach Hyderabad Metro Rail (L&T Metro) Customer Care
- 1Call the helpline — Dial 040-23332555. Available 6AM-10PM daily.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to ltmetro.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Hyderabad Metro Rail (L&T Metro) Issues
Users commonly contact Hyderabad Metro Rail (L&T Metro) customer care for these issues:
Booking not going through
Payment deducted, no ticket
Can't cancel booking
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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