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Quick Tips
- Call toll-free 1800 103 3339 (Mon-Sat, 9 AM to 9 PM) for all shipping queries
- Alternate toll-free numbers: 1800 209 6161 or 1800 22 6161
- Email [email protected] for written complaints and detailed queries
- Use the FedEx virtual assistant at fedex.com for quick self-service tracking and rate estimates
How to Reach FedEx India Customer Care
- 1Call the helpline — Dial 1800 103 3339 (toll-free, no charges apply).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.fedex.com/en-in/home.html for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common FedEx India Issues
Users commonly contact FedEx India customer care for these issues:
Tracking not updating
Shipment status stuck
Can't create shipment
Portal not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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