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Urban Company Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

Business hours

Support Email

[email protected]
Send a complaint directly to Urban Company support.
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Quick Tips

  • Urban Company does NOT have a public phone support number — use the app/website Help Center
  • For each booking, use the Need Help button to get booking-specific assistance
  • If chat resolution is unsatisfactory, email [email protected] (response within 24-48 hours)
  • For formal grievances, email [email protected]
  • Reach @UC_Assist on X (Twitter) for social media support

How to Reach Urban Company Customer Care

  1. 1
    Call the helpline — Dial the number above. Available Business hours.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.urbancompany.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Urban Company Issues

Users commonly contact Urban Company customer care for these issues:

Service is down
Getting errors
Dashboard not loading
Can't access account

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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