Urban Ladder logo

Urban Ladder Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

10:00 AM - 7:00 PM (All days)

Send a complaint directly to Urban Ladder support.
Want your brand on this page?Advertise with us

Quick Tips

  • Furniture and home furnishing
  • Use in-app chat for support
  • Free assembly for most products
  • Track orders online
  • 14-day return policy

How to Reach Urban Ladder Customer Care

  1. 1
    Call the helpline — Dial 1800-102-0750 (toll-free, no charges apply). Available 10:00 AM - 7:00 PM (All days).
  2. 2
    Email support — Write to support@urbanladder.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.urbanladder.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Urban Ladder Issues

Users commonly contact Urban Ladder customer care for these issues:

Can't place order
Checkout not working
Payment failing
Tracking not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

Is Urban Ladder down right now?

Check live status, report issues & see if others are affected

Check Status