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Quick Tips
- Call 022-25331590 for civic complaints
- Disaster helpline: 1800-222-108 (24/7 toll-free)
- Sanitation/sewerage: 14420 and Garbage: 1800-212-4530
- TMT bus service: 1800-229-901
How to Reach TMC Thane Customer Care
- 1Call the helpline — Dial 1800-222-108 (toll-free, no charges apply). Available 24/7 (disaster line).
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to thanecity.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common TMC Thane Issues
Users commonly contact TMC Thane customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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