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Quick Tips
- Call 1800-123-8000 (toll-free, 6 AM to 10 PM) for complaints
- WhatsApp complaints: 6359930020
- Construction waste: 1800-212-2829 and Plastic: 1800-233-3002
- Track complaint status on suratmunicipal.gov.in
How to Reach SMC Surat Customer Care
- 1Call the helpline — Dial 1800-123-8000 (toll-free, no charges apply). Available 6 AM to 10 PM.
- 2Visit the official website — Go to suratmunicipal.gov.in for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common SMC Surat Issues
Users commonly contact SMC Surat customer care for these issues:
Can't pay bill online
Portal not loading
Complaint not registering
Meter reading not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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