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Quick Tips
- Call toll-free 1800-115-565 (10AM-5:30PM, working days) for startup scheme queries
- Email [email protected] for queries, concerns, or suggestions
- Submit inquiries via contact form at startupindia.gov.in/content/sih/en/contact-us.html
- Access free resources, mentorship, and incubator connections through the portal
- Use Startup India Hub for lifecycle support including IPR, funding, and compliance
How to Reach Startup India Customer Care
- 1Call the helpline — Dial 1800-115-565 (toll-free, no charges apply). Available 10AM-5:30PM, working days.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to startupindia.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Startup India Issues
Users commonly contact Startup India customer care for these issues:
App not working
Order didn't go through
Can't withdraw money
Portfolio not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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