NPCI (National Payments Corporation of India) logo

NPCI (National Payments Corporation of India) Helpline & Customer Care

Contact Information

Verified
14431

Tap to call

Tap to call (Free)

Support Hours

24/7

Support Email

[email protected]

Official Website

https://www.npci.org.in
Send a complaint directly to NPCI (National Payments Corporation of India) support.
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Quick Tips

  • For UPI payment issues, call DigiSaathi at 14431 or 1800-891-3333
  • Visit digisaathi.info for chatbot assistance on digital payments
  • WhatsApp digital payment queries to 892-891-3333
  • For UPI transaction disputes, contact your bank app first before NPCI

How to Reach NPCI (National Payments Corporation of India) Customer Care

  1. 1
    Call the helpline — Dial 1800-891-3333 (toll-free, no charges apply). Available 24/7.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.npci.org.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common NPCI (National Payments Corporation of India) Issues

Users commonly contact NPCI (National Payments Corporation of India) customer care for these issues:

Portal not loading
Can't log in
Application not submitting
OTP not coming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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