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Scaler Academy Helpline & Customer Care

Contact Information

Verified
In-App Support Only

Support Hours

9:00 AM - 9:00 PM (Mon-Sat)

Support Email

[email protected]

Official Website

https://www.scaler.com
Send a complaint directly to Scaler Academy support.
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Quick Tips

  • Tech and product management courses
  • Use student dashboard for support
  • Placement assistance included
  • EMI options available
  • Mentor support throughout course

How to Reach Scaler Academy Customer Care

  1. 1
    Call the helpline — Dial In-App Support Only. Available 9:00 AM - 9:00 PM (Mon-Sat).
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.scaler.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Scaler Academy Issues

Users commonly contact Scaler Academy customer care for these issues:

Course not loading
Video won't play
Certificate not issued
Can't log in

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

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