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Quick Tips
- Call toll-free 1800-572-7626 for POCO product support (9AM-9PM)
- Alternate toll-free: 1800-103-6286 (shared with Xiaomi)
- Email [email protected] for service-related queries
- Use IVR: Press 1 for product details, Press 2 for order queries, Press 3 for service
- Visit the nearest authorized service center for hardware repairs
How to Reach Poco Customer Care
- 1Call the helpline — Dial 1800-572-7626 (toll-free, no charges apply). Available 9AM-9PM IST.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to poco.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Poco Issues
Users commonly contact Poco customer care for these issues:
Can't place order
Checkout not working
Payment failing
Tracking not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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