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AWS Helpline & Customer Care

Contact Information

Verified

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Support Hours

24/7

Official Website

https://aws.amazon.com
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Quick Tips

  • Check AWS Health Dashboard for status
  • Support plans: Basic, Developer, Business, Enterprise
  • AWS Support Center in console
  • Community forums at repost.aws
  • Follow @awscloud for updates

How to Reach AWS Customer Care

  1. 1
    Call the helpline — Dial Online Support Only. Available 24/7.
  2. 2
    Visit the official website — Go to aws.amazon.com for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common AWS Issues

Users commonly contact AWS customer care for these issues:

Console not loading
Deployment failing
Can't access services
API errors

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 19 January 2026

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