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Quick Tips
- Check AWS Health Dashboard for status
- Support plans: Basic, Developer, Business, Enterprise
- AWS Support Center in console
- Community forums at repost.aws
- Follow @awscloud for updates
How to Reach AWS Customer Care
- 1Call the helpline — Dial Online Support Only. Available 24/7.
- 2Visit the official website — Go to aws.amazon.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common AWS Issues
Users commonly contact AWS customer care for these issues:
Console not loading
Deployment failing
Can't access services
API errors
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 19 January 2026
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