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Perplexity Helpline & Customer Care

Contact Information

Verified

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Support Hours

24/7

Send a complaint directly to Perplexity support.
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How to Reach Perplexity Customer Care

  1. 1
    Call the helpline — Dial Online Support Only. Available 24/7.
  2. 2
    Email support — Write to support@perplexity.ai. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.perplexity.ai for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Perplexity Issues

Users commonly contact Perplexity customer care for these issues:

Not generating responses
Can't log in
Conversation lost
Very slow

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 19 January 2026

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