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Quick Tips
- Check status.anthropic.com for service status
- Help at support.anthropic.com
- Pro subscribers have higher limits
- Try refreshing if responses are slow
- API users check console.anthropic.com
- Follow @AnthropicAI for updates
How to Reach Claude Customer Care
- 1Call the helpline — Dial Online Support Only. Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to claude.ai for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Claude Issues
Users commonly contact Claude customer care for these issues:
Not generating responses
Can't log in
Conversation lost
Very slow
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 19 January 2026
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