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Quick Tips
- Raise support tickets at help.payu.in for fastest resolution
- Email [email protected] for general queries
- Escalate unresolved complaints to [email protected]
- Further escalation to Nodal Officer: [email protected]
- PayU does not offer a public-facing customer care phone number
How to Reach Payumoney Customer Care
- 1Call the helpline — Dial the number above. Available Mon-Fri, 10 AM - 7 PM.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.payumoney.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Payumoney Issues
Users commonly contact Payumoney customer care for these issues:
Payment failing
Money deducted, not credited
Wallet won't load
KYC not completing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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