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OVO Energy Helpline & Customer Care

Contact Information

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Support Hours

9:00 AM - 5:00 PM (Mon-Fri)

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Quick Tips

  • Use the OVO Energy app to submit meter readings during outages
  • For power cuts, call 105 (free, 24/7)
  • Have your account number ready when calling support

How to Reach OVO Energy Customer Care

  1. 1
    Call the helpline — Dial 0330 303 5063. Available 9:00 AM - 5:00 PM (Mon-Fri).
  2. 2
    Visit the official website — Go to www.ovoenergy.com for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common OVO Energy Issues

Users commonly contact OVO Energy customer care for these issues:

Can't pay bill online
Portal not loading
Complaint not registering
App not working

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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