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NSDL eGov (Protean) Helpline & Customer Care

Contact Information

Verified

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Support Hours

7AM-11PM daily

Support Email

[email protected]
Send a complaint directly to NSDL eGov (Protean) support.
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Quick Tips

  • Call 020-27218080 (7AM-11PM daily) for PAN/TAN/TDS queries
  • 24x7 IVR support at 08069708080 for automated PAN status checks
  • WhatsApp 8096078080 for PAN-related queries
  • PAN toll-free via Aaykar Sampark Kendra: 1800-180-1961
  • Never share bank/card details — Protean does not call for recovery or collection

How to Reach NSDL eGov (Protean) Customer Care

  1. 1
    Call the helpline — Dial 020-27218080. Available 7AM-11PM daily.
  2. 2
    Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to onlineservices.proteantech.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common NSDL eGov (Protean) Issues

Users commonly contact NSDL eGov (Protean) customer care for these issues:

App not working
Order didn't go through
Can't withdraw money
Portfolio not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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