Want your brand on this page?Advertise with us
Quick Tips
- Dial 1503 from MTNL landline/mobile for quickest support
- Use 1800-11-1503 (Delhi) or 1800-22-1130 (Mumbai) from other networks
- Check mtnldelhi.in or mtnlmumbai.in self-care portals for account status
- Dial 198 for fault booking on landline and broadband
How to Reach MTNL Customer Care
- 1Call the helpline — Dial 1800-11-1503 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to mtnl.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common MTNL Issues
Users commonly contact MTNL customer care for these issues:
Network gone completely
Data not working
Can't make calls
Recharge failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is MTNL down right now?
Check live status, report issues & see if others are affected