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Quick Tips
- Use Vi App for self-service
- Dial *199# for balance and offers
- Visit nearest Vi Store for SIM issues
- Port number via SMS: PORT <Number> to 1900
How to Reach Vi (Vodafone Idea) Customer Care
- 1Call the helpline — Dial 1800-120-1299 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.myvi.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Vi (Vodafone Idea) Issues
Users commonly contact Vi (Vodafone Idea) customer care for these issues:
Network gone completely
Data not working
Can't make calls
Recharge failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 5 December 2024
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