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Quick Tips
- Call the toll-free number for appointment or claim issues
- Try the MediBuddy app for faster consultations
- Check email for e-prescriptions and consultation history
How to Reach MediBuddy Customer Care
- 1Call the helpline — Dial 1800-120-8899 (toll-free, no charges apply).
- 2Email support — Write to support@medibuddy.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.medibuddy.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common MediBuddy Issues
Users commonly contact MediBuddy customer care for these issues:
Video call not connecting
Can't book appointment
App not loading
Consultation not starting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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