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eKincare Helpline & Customer Care

Contact Information

Verified

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Send a complaint directly to eKincare support.
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Quick Tips

  • Contact your HR team if accessing via employer plan
  • Try the eKincare app for health records and consultations
  • Check email for health check-up appointment details

How to Reach eKincare Customer Care

  1. 1
    Call the helpline — Dial the number above.
  2. 2
    Email support — Write to support@ekincare.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.ekincare.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common eKincare Issues

Users commonly contact eKincare customer care for these issues:

Video call not connecting
Can't book appointment
App not loading
Consultation not starting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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