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Quick Tips
- Book SWIFT and Garuda online
- Ladies special services available
- Student concession with ID card
- Lost property at central depot
How to Reach KSRTC Kerala Customer Care
- 1Call the helpline — Dial 1800-425-6006 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to rsnksrtc@kerala.gov.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.keralartc.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common KSRTC Kerala Issues
Users commonly contact KSRTC Kerala customer care for these issues:
Booking not going through
Payment deducted, no ticket
Can't cancel booking
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 28 January 2026
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