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Quick Tips
- Dial 139 for general railway helpline (24/7)
- Toll-free 1800-233-1332 for Konkan Railway train running status
- Voice grievance registration: 1800-266-5725 (toll-free)
- SMS grievance: 09004470700, Senior citizen/disabled: 09664044456
How to Reach Konkan Railway Customer Care
- 1Call the helpline — Dial 1800-233-1332 (toll-free, no charges apply). Available 24/7.
- 2Visit the official website — Go to konkanrailway.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Konkan Railway Issues
Users commonly contact Konkan Railway customer care for these issues:
Booking not going through
Payment failing
Can't cancel booking
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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