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KoinX Helpline & Customer Care

Contact Information

Verified

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Support Hours

10:00 AM - 7:00 PM IST (Mon-Sat)

Support Email

support@koinx.com

Official Website

https://koinx.com
Send a complaint directly to KoinX support.
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Quick Tips

  • Leading crypto tax platform in India
  • Auto-imports from Indian exchanges (WazirX, CoinDCX, etc.)
  • ITR-2 and ITR-3 crypto schedule generation
  • Supports VDA (Virtual Digital Assets) tax reporting
  • 30% crypto tax + 1% TDS calculation
  • CA-assisted filing available

How to Reach KoinX Customer Care

  1. 1
    Call the helpline — Dial Chat Support. Available 10:00 AM - 7:00 PM IST (Mon-Sat).
  2. 2
    Email support — Write to support@koinx.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to koinx.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common KoinX Issues

Users commonly contact KoinX customer care for these issues:

App not working
Transaction failed
Account issue
Can't place order

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 16 January 2026

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