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Quick Tips
- Global crypto tax calculator
- Supports 20+ countries tax formats
- Auto-imports from 700+ exchanges
- DeFi, NFT, and staking support
- Cost basis methods (FIFO, LIFO, ACB)
- Free portfolio tracking tier
How to Reach Koinly Customer Care
- 1Call the helpline — Dial Email Support. Available Email response within 24-48 hours.
- 2Email support — Write to support@koinly.io. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to koinly.io for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Koinly Issues
Users commonly contact Koinly customer care for these issues:
App not working
Transaction failed
Account issue
Can't place order
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 16 January 2026
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