Koinly logo

Koinly Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

Email response within 24-48 hours

Support Email

support@koinly.io

Official Website

https://koinly.io
Send a complaint directly to Koinly support.
Want your brand on this page?Advertise with us

Quick Tips

  • Global crypto tax calculator
  • Supports 20+ countries tax formats
  • Auto-imports from 700+ exchanges
  • DeFi, NFT, and staking support
  • Cost basis methods (FIFO, LIFO, ACB)
  • Free portfolio tracking tier

How to Reach Koinly Customer Care

  1. 1
    Call the helpline — Dial Email Support. Available Email response within 24-48 hours.
  2. 2
    Email support — Write to support@koinly.io. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to koinly.io for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Koinly Issues

Users commonly contact Koinly customer care for these issues:

App not working
Transaction failed
Account issue
Can't place order

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 16 January 2026

Is Koinly down right now?

Check live status, report issues & see if others are affected

Check Status