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IRDAI Portal Helpline & Customer Care

Contact Information

Verified
155255

Tap to call

Support Hours

Mon-Sat: 9:30 AM - 5:30 PM

Support Email

igms@irdai.gov.in

Official Website

https://irdai.gov.in
Send a complaint directly to IRDAI Portal support.
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Quick Tips

  • Insurance regulator
  • IGMS for complaints
  • Insurance intermediary licensing

How to Reach IRDAI Portal Customer Care

  1. 1
    Call the helpline — Dial 155255 (toll-free, no charges apply). Available Mon-Sat: 9:30 AM - 5:30 PM.
  2. 2
    Email support — Write to igms@irdai.gov.in. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to irdai.gov.in for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common IRDAI Portal Issues

Users commonly contact IRDAI Portal customer care for these issues:

Portal not loading
Can't log in
Application not submitting
OTP not coming

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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