Heartland Bank Helpline & Customer Care

Heartland Bank logo

Contact Information

Verified

Tap to call

Send a complaint directly to Heartland Bank support.
Want your brand on this page?Advertise with us

Quick Tips

  • Email invest@heartland.co.nz for customer support
  • Have your account or order details ready
  • Use official app/website help if available

How to Reach Heartland Bank Customer Care

  1. 1
    Call the helpline — Dial 0800 85 20 20.
  2. 2
    Email support — Write to invest@heartland.co.nz. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to heartlandbanks.bank for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Heartland Bank Issues

Users commonly contact Heartland Bank customer care for these issues:

Can't log in to portal
Transfer not processing
Verification code not arriving
App not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Is Heartland Bank down right now?

Check live status, report issues & see if others are affected

Check Status