Want your brand on this page?Advertise with us
Quick Tips
- Use Gojek in-app Help for account and order issues
- Contact channels are market/app-based
- No global public CS email published
How to Reach Gojek Customer Care
- 1Call the helpline — Dial the number above.
- 2Visit the official website — Go to www.gojek.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Gojek Issues
Users commonly contact Gojek customer care for these issues:
App not loading
Can't place order
Payment failing
Can't log in
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Gojek down right now?
Check live status, report issues & see if others are affected