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Zomato Helpline & Customer Care

Contact Information

Verified

Tap to call

Support Hours

24/7

Support Email

order@zomato.com

Official Website

https://www.zomato.com
Send a complaint directly to Zomato support.
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Quick Tips

  • Zomato has no official customer care phone — use in-app Help on your order only
  • Any phone number claiming to be Zomato support is a scam
  • Never share UPI PIN, OTP, CVV, or remote access
  • Order issues: in-app chat; grievances: grievance@zomato.com

How to Reach Zomato Customer Care

  1. 1
    Call the helpline — Dial Chat Support Only. Available 24/7.
  2. 2
    Email support — Write to order@zomato.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.zomato.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Zomato Issues

Users commonly contact Zomato customer care for these issues:

Can't place order
App not working
Payment failing
Tracking not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 28 July 2026

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