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Gaana Helpline & Customer Care

Contact Information

Verified
In-App Support Only

Support Hours

10:00 AM - 7:00 PM (Mon-Sat)

Support Email

support@gaana.com

Official Website

https://gaana.com
Send a complaint directly to Gaana support.
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Quick Tips

  • Use Help section in Gaana app
  • Gaana Plus for ad-free experience
  • Download songs for offline listening
  • Create personalized playlists
  • Email support for billing issues

How to Reach Gaana Customer Care

  1. 1
    Call the helpline — Dial In-App Support Only. Available 10:00 AM - 7:00 PM (Mon-Sat).
  2. 2
    Email support — Write to support@gaana.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to gaana.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Gaana Issues

Users commonly contact Gaana customer care for these issues:

Songs won't play
App keeps crashing
Can't log in
Playback not starting

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

Last reviewed on 7 January 2025

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