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Quick Tips
- Dial 1033 for 24/7 FASTag and National Highway helpline
- For bank-issued FASTag issues, call your issuing bank toll-free number
- Escalate unresolved issues via email to [email protected]
- Check FASTag balance via missed call to 8884333331 (NHAI wallet)
How to Reach FASTag (NHAI/IHMCL) Customer Care
- 1Call the helpline — Dial 1033 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to [email protected]. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to ihmcl.co.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common FASTag (NHAI/IHMCL) Issues
Users commonly contact FASTag (NHAI/IHMCL) customer care for these issues:
Can't book ticket
Payment not going through
Site not loading
PNR status not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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