Want your brand on this page?Advertise with us
Quick Tips
- Use Chartr app for DTC bus tracking
- AC buses on major routes
- Metro feeder buses available
- Women free travel scheme on cluster buses
How to Reach DTC Delhi Customer Care
- 1Call the helpline — Dial 1800-11-2000 (toll-free, no charges apply). Available 24/7.
- 2Email support — Write to ccc@dtc.nic.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to dtc.delhi.gov.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common DTC Delhi Issues
Users commonly contact DTC Delhi customer care for these issues:
Booking not going through
Payment deducted, no ticket
Can't cancel booking
App not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 28 January 2026
Is DTC Delhi down right now?
Check live status, report issues & see if others are affected